CLIENT INFORMATION SHEET

Tinting (Hair and Eye Treatments), Lamination and Eyelash Extensions.

NEW AND RETURNING CLIENTS

This information applies if you are having any of the following treatments: a permanent colour service applied to the hair on your head or to any other area of the body (for example, eyebrows, eyelashes or beards); eyelash extensions; eyebrow or eyelash tinting; or eyebrow or eyelash lamination.

While the vast majority of people who have these treatments experience no problems, a small number have the potential to develop an allergy to certain ingredients used in hair dyes, tints, lamination products or lash adhesives. The use of these products is strictly regulated, and their ingredients are approved for use in the UK, the EU and across the world. However, an allergy can develop over time, so it is possible to have a reaction even if you have never had one before.

As a professionally run salon, your safety is our priority. We will always carry out an allergy alert (patch) test for new clients aged 16 or over,* even if you have had the treatment previously.

Patch tests must be carried out at least 48 hours before your appointment. Simply pop in, and a member of our team will be happy to assist you. Please note that arranging a patch test is the client’s responsibility. We will be unable to perform the treatment without one, and a cancellation fee may apply as a result.

We will also carry out the relevant industry tests for all new clients, and for existing clients wishing to have a different chemical service. These tests assess the condition of your hair, the compatibility of any previous products or services, and help us confirm the likely outcome of your treatment. A test cutting and strand test may be recommended, as this is the most effective way of establishing how the end result will look and feel without putting your hair at risk.

If you don’t want to have (or repeat) a patch test, you can instead sign a consultation form to proceed without one.

We ask all new and existing clients for consent to retain their treatment records for six years, for their safety.

If you experience a reaction to any treatment or to a patch test, you must seek medical advice.

*Manufacturers advise that these products must not be used on anyone under the age of 16. Regrettably, we are therefore unable to provide these services for this age group.

Thank you!

VA Salon Management Team